wanting to have an exclusive telephone line where the
virtual assistant answered the phone with the business
owner's company name — a second cell phone or
telephone line was installed at the virtual assistant's
office. This way, the virtual assistant knew that when
this particular phone rang, they were to answer it
something like: "Brown, Jones and Campbell (or
whatever)." But for some smaller companies who
simply forwarded their company phones to the virtual
assistant, the virtual assistant answered the phone
with a greeting like: "Hello, this is Beth. May I help
you?" This generic greeting worked well for some
business owners and no additional expense of a
second cell phone or telephone line was necessary.
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